Newily Reports | Player Report & Help System

Newily Reports | Player Report & Help System

Enhance your server's support capabilities with Newily Reports, a modern and efficient player report and help ticket system designed for both ESX and QBCore frameworks. Featuring a sleek React UI, Newily Reports provides a user-friendly experience for players and staff alike. Streamline your support process and maintain a healthy server environment with this comprehensive system.

Features

• Dual Ticket System: Players can submit reports (player vs player) or help requests via a clean, intuitive form UI.
• Staff Review Panel: Staff members can claim, review, and complete tickets, with full player information and identifier display.
• Live Chat: Real-time in-panel messaging between staff and the reporting player for efficient communication.
• Configurable Actions: Customize actions such as Revive, Bring, Go To, Screenshot, and Give Skin, fully configurable in shared/actions.lua.
• Screenshot System: Take in-game screenshots of players and post them directly to Discord. Requires screenshot-basic.
• Player Portal: Players can view their submitted tickets and their statuses.
• In-Memory Storage: Tickets live in memory, preventing database bloat; only staff completion stats persist to SQL.
• Staff Statistics: Leaderboard tracks completions per staff member to encourage staff engagement.
• Discord Webhooks: Separate webhooks for new reports, claims, completions, actions, and screenshots.
• Group Permissions: Configure which groups have access to the staff panel (supports both DB and ACE permissions).
• Multi-language Support: Includes English and Swedish locales, with easy expansion for additional languages.

Installation

1. Import newily_reports.sql.
2. Configure shared/config.lua.
3. Configure actions in shared/actions.lua.
4. Start the resource.

Compatibility

Required: ESX or QBCore, oxmysql

Optional: screenshot-basic (for screenshot action)