Privacy Policy

1. Introduction

VertexMods ('we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By using VertexMods, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, username, and password when you create an account
• Payment Information: Processed securely by Stripe and Coinbase Commerce; we do not store full payment details
• Usage Data: Pages visited, products viewed, downloads, and interaction with our site
• Device Information: IP address, browser type, operating system, and device identifiers

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders and downloads
• Provide customer support and respond to inquiries
• Improve our website, products, and user experience
• Send order confirmations, updates, and promotional emails (with opt-out options)

4. Information Sharing

We do not sell your personal information. We share data only with trusted service providers necessary to operate our business:

• Stripe: For secure payment processing
• Coinbase Commerce: For cryptocurrency payments
• Clerk: For authentication and user management
• Analytics Providers: For website improvement (anonymized data)

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze traffic patterns, and understand user behavior. You can control cookie settings through your browser preferences. Essential cookies required for site functionality cannot be disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Data Portability: Request your data in a machine-readable format

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: privacy@vertexmods.com