Introduction
VertexMods is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your personal information.
Data We Collect
We collect information necessary to provide our services, including:
- Account information (name, email address)
- Payment information (processed securely by Stripe or Coinbase)
- Usage data (pages visited, downloads)
- Device and browser information
How We Use Your Data
We use your data to:
- Process your orders and provide downloads
- Provide customer support
- Improve our platform and services
- Send transactional emails related to your account
Third-Party Services
We use trusted third-party services to operate our platform:
- Stripe — payment processing
- Coinbase Commerce — cryptocurrency payments
- Clerk — authentication and user management
- Plausible Analytics — privacy-friendly, cookieless analytics
- AWS SES — email delivery service, receives recipient email addresses and email content
- Sentry — error monitoring, receives anonymized error context
- Algolia — search service, receives search queries
- Upstash Redis — rate limiting, temporarily stores hashed IP addresses
- Discord — operational alerts, receives masked order information
Data Retention
We retain your data for as long as your account is active or as required by law. You may request deletion of your account and data at any time.
Cookies
We use essential cookies for authentication and cart functionality. Analytics are handled by Plausible, which does not use cookies. See our Cookie Policy for full details.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
Contact
For privacy-related questions or to exercise your rights, please contact us:
Email: [email protected]