Frequently Asked Questions

After purchase, you'll receive an email with download links. You can also access all your downloads from your account dashboard under 'My Products'.

Registered users have lifetime access to purchased products. Guest purchases have 30 days and 5 download attempts per file.

Check that you're logged in to the same account that made the purchase. If issues persist, contact support via Discord or email.

We accept all major credit cards (Visa, Mastercard, Amex) via Stripe, and cryptocurrency payments via Coinbase Commerce.

Yes, we offer a 30-day money-back guarantee on all purchases. Contact support with your order ID for refund requests.

Absolutely. All payments are processed by Stripe or Coinbase Commerce. We never see or store your payment details.

Premium gives you instant downloads (no wait times), ad-free browsing, and priority customer support. It does not include free access to paid products.

Go to Account > Settings > Manage Subscription. You can cancel anytime and keep access until your billing period ends.

If you download mods regularly, Premium saves significant time by removing wait screens and ad redirects. It's $4.99/month.

Extract the downloaded files to your server's resources folder, add 'ensure [script-name]' to server.cfg, and restart your server. Most scripts include detailed installation guides.

Check the server console for errors, verify all dependencies are installed, and confirm framework compatibility. Most issues are configuration-related.

Basic installation help is available via Discord. For complex configurations, consider our premium support options or hiring a developer.