Last Updated: February 4, 2026
Full refund within 30 days if you're not satisfied
Refunds processed within 5-7 business days
Simple refund request via contact form
At VertexMods, we want you to be completely satisfied with your purchase. If you're not happy with a product, we offer a straightforward refund process. Our goal is to ensure every customer has a positive experience with our marketplace.
To be eligible for a refund, the following conditions must be met:
To request a refund, follow these simple steps:
Refund requests must be submitted within 30 days of the original purchase date. Requests submitted after this period may be considered on a case-by-case basis but are not guaranteed.
Premium subscriptions can be cancelled at any time. Upon cancellation, you will retain access until the end of your current billing period. Partial refunds for the remaining subscription period are not provided.
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us.